Deputy Resort Services Manager

Type of contract: Not Assigned

About us

Crealy Great Adventure Park & Resort is the South West’s largest family theme park attraction and is home to over 60 rides, attractions and live shows and zoo. Set in over 100 acres of countryside the business also consists of a large luxury lodge and camping resort that includes uniquely themed glamping accommodation.

About the Role

As the Deputy Cleaning Manager you will be charged with the upkeep of the presentational standards of the resort. You will ensure the park looks its best at all times, taking a high level of pride in the appearance of all venues, features and amenities, creating beautiful environments for our guests.

You will be assisting the Resort Services Manager and be responsible for leading, directing and co-ordinating the cleaning, grounds and hot tub teams across the theme park and adjacent accommodation site.

You need to have bags of enthusiasm and energy, great communication skills and have a keen positive friendly nature to ensure your team provides a first class level of standards and service. We are looking for candidates with exceptional attention to detail, and the ability to inspire this into their teams. The role is all about being thoughtful, proactive and resourceful, and requires a willingness to always go the extra mile

Your duties will heavily revolve around the operational side of the business and cleaning designated areas of the Resort. This includes keeping all washroom facilities to a high standard, removing litter from all parts of the park, emptying bins, vacuuming carpets and machining floors. As a result, experience in a similar cleaning role or knowledge of the Cleaning or Janitorial industries would be ideal.

About You

As part of the junior management team, you will create and encourage a positive impression of the Resort Services department, leading by example in every area of customer service. You will be genuine and enthusiastic and show our guests that you value them by actively seeking to enhance their experience at every turn.

The role is permanent based upon working across the resort. Typical working hours are 8 hours on a 5 day week basis (this includes weekends and bank holidays). The working pattern is normally dictated by the ever-changing needs of the business, including working evenings. A very high degree of flexibility and commitment is required.

To be successful the ideal candidate will:


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Because of the nature of the employment, all convictions, including those deemed as spent under the Rehabilitation of offenders Act 1974, ned to be disclosed. Ex-Offenders will considered on an individual basis. Having a criminal record will not automatically be a bar to obtaining employment. Crealy is an equal opportunities employer.

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